ShipOrPay
Terms
These terms explain the basic agreement for using ShipOrPay. Please review them before creating a listing or making a payment.
Service Offered
- ShipOrPay provides a public accountability listing service for product launches and feature releases.
- A paid listing displays the submitted product or feature, URL, category, promised date, committed amount, and click count.
- ShipOrPay does not guarantee traffic, customers, revenue, or launch success.
User Duties
- You must have permission to list the product, company, or feature.
- Your submitted URL must be safe, lawful, and related to the promised launch.
- You are responsible for the accuracy of the submitted details.
- You must not submit misleading, illegal, harmful, impersonating, or infringing content.
Payments
- All payable amounts are shown before checkout.
- ShipOrPay keeps a 10% platform fee.
- Only the refundable portion can be returned after successful verification.
- Payments are processed by Razorpay. ShipOrPay does not store full card, UPI, netbanking, or wallet credentials.
- Live payments are enabled only after payment-provider approval and production configuration.
Verification
- Verification is based on the submitted category, URL, promised date, and proof.
- ShipOrPay may reject unclear, unavailable, unrelated, or incomplete launches.
- Approved refunds are processed within 3 days after review.
- The 10% platform fee is never refunded.
Cancellations
- A listing can be cancelled before payment by leaving checkout.
- Once a listing is paid and published, cancellation is not guaranteed.
- Incorrect, abusive, or policy-violating listings may be suspended or removed.
Support
- For payment, refund, listing, or data requests, use the Contact page.
- Disputes are reviewed using payment records, submitted proof, and listing history.
- These terms may be updated as the service moves from MVP to production.